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Privacy Policies

USER can browse SITE without revealing USER'S personal information, but in order to take advantage of most of the SITE'S services, USER must give personal information. By providing personal information, USER expressly consents to the collection, use, disclosure and retention of USER'S personal information as described in this Privacy Policy. This privacy policy, herein referred to as the Privacy Policy, covers SITE's treatment of personal or personally identifiable information, herein referred to as Personal Information, that may be collected when USER is on the SITE and when USER uses SITE services. This Privacy Policy does not apply to the practices of companies or individuals that SITE does not own or exercise supervisory control over, or to third party advertisers on the SITE.

This Privacy Policy discloses the privacy practices for http://www.usaevents.com. It applies solely to information collected by this website. This Privacy Policy will notify USER of the following:

What personally identifiable information is collected from USER through the web site, how it is used, and with whom it may be shared.
What choices are available to USER regarding the use of USER data.
The security procedures in place to protect the misuse of USER information.
How USER can correct any inaccuracies in the information.
EU Safe Harbor certification statement.

Information Collection, Use, and Sharing

SITE and FULFILLER are the sole users of the information collected on this SITE. SITE only has access to or collects information that USER voluntarily gives SITE via email or other direct contact from USER such as requesting or purchasing tickets from a FULFILLER. If USER grants permission to SITE to detect USER’s location, SITE will use that information only to refine search results displayed to USER. SITE may sell your personal information to non-financial organizations, such as companies engaged in direct marketing and the selling of consumer products and services. SITE may also share USER'S information with affiliated entities of SITE to provide joint content and services and to market the products and services of such entities.

SITE will use USER's information to respond to USER regarding the reason USER contacted us. SITE will not share USER's information with any third party outside of SITE's organization, other than as necessary to fulfill USER request, e.g. to ship an order, or, in some instances, to partner with another company to provide certain content, programs and services such as those disclosed in the previous paragraph. In those cases, SITE will require SITE's third party agents to maintain the confidentiality of the data. In those situations, when USER provides personal information, it may be sent directly to the partner company, or SITE may share the information with SITE's partner company. Unless USER asks SITE not to, SITE may contact USER in the future to tell USER about specials, new products or services, or changes to this privacy policy. SITE is not responsible for the policies or offerings of any third party, and SITE urges USER to review third party's policies and terms and conditions, as they may vary.

In addition, SITE will respond to a verified law enforcement, or other governmental department request or subpoena relating to a criminal investigation, alleged illegal activity, or identity theft. In such events, SITE will disclose information relevant to the investigation such as name, city, state, zip code, telephone number, email address, fraud complaints, IP address, and credit card information. SITE may also share such information with third parties for the sole purposes of investigating or preventing fraudulent activities. SITE reserves the right to report to law enforcement agencies any activities that it believes, in good faith, to be unlawful. In the case of identity theft, USER may authorize a law enforcement officer to request the records from SITE or USER may request that SITE send any records directly to a law enforcement officer.

USER Access to and Control Over Information
USER can do the following, at any time, by contacting SITE via the email address or phone number given on the SITE:

Opt out of any future contact from SITE;
See what data SITE has about USER, if any;
Change or correct any data SITE has about USER;
Have SITE delete any data we have have about USER; and
Express any concern USER has about SITE's use of USER data.

To stop receiving promotional or marketing emails or to opt-out of having USER'S information sent to third parties for marketing purposes, USER can follow the instructions in any promotional email USER receives from SITE. Even if USER opts out of receiving promotional or marketing emails, USER will still be contacted with transactional messages.

Third Party Advertising and Automated Collection of Data Privacy Policy
Please note that third party vendors, including but not limited to Google, show advertisements for SITE on the internet. Third party vendors, including but not limited to Google, use cookies and web beacons to serve advertisements based on USER’s prior visits to SITE. To opt out of Google’s use of cookies, USER can visit the Google advertising opt-out page available on Google’s website at http://www.google.com/privacy/ads/. SITE may share, sell, or rent USER information collected voluntarily from USER on the SITE with third party vendors, advertising companies, or analytics providers including but not limited to Google.

In addition, SITE participates in targeted advertising. SITE allows third-party companies to collect certain information when USER visits SITE to provide measurement services to SITE and target ads to USER. SITE uses this information to serve ads for SITE’S products or services or for the products or services of other companies when USER visits this SITE or other websites. These companies use non-personally identifiable information (e.g., click stream information, browser type, time and date, subject of advertisements clicked or scrolled over, hardware/software information, cookie and session ID) and personally identifiable information (e.g. IP address) during USER’S visits to this SITE and other websites in order to provide advertisements about goods and services likely to be of greater interest to USER. These parties typically use a cookie, third party web beacon, or other similar technologies to collect this information.

SITE utilizes browser tracking to track USER’s movement on the SITE, and also utilizes geo-location services to determine USER’s location. Some browsers have a “do not track” feature that lets USER tell websites that USER does not want to have USER’S online activities tracked. At this time, SITE does not respond to browser “do not track” signals, but SITE does provide USER the option to opt out of targeted advertising. To learn more about this type of advertising or to opt-out of this type of advertising, visit http://www.aboutads.info/choices.

We may also use technologies, such as our own cookies, to provide you with personalized online display advertising tailored to your interests. To opt out of our cookies used for this online advertising, click here.

Security
SITE takes precautions to protect USER information. When USER submits sensitive information via the website, USER information is protected both online and offline.

Whenever SITE collects sensitive information (such as credit card data), that information is encrypted and transmitted to SITE in a secure way. USER can verify this by looking for a closed lock icon at the bottom of USER web browser, or looking for "https" at the beginning of the address of the web page. SITE is committed to not re-identifying sensitive information collected by SITE.

While SITE uses encryption to protect sensitive information transmitted online, SITE also protects USER information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers and servers in which SITE stores personally identifiable information are kept in a secure environment.

If USER feels that SITE is not abiding by this Privacy Policy, USER should contact SITE immediately via telephone at 800-224-5972 or via email at customerservice@usaevents.com.

EU Safe Harbor Certification
SITE complies with the US-EU Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework as set forth by the US Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland. SITE has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. If there is any conflict between the policies in this privacy policy and the Safe Harbor Privacy Principles, the Safe Harbor Privacy Principles shall govern. To learn more about the Safe Harbor program, and to view our certification page, please visit http://www.export.gov/safeharbor/.

SITE has further committed to refer unresolved privacy complaints under the US-EU Safe Harbor Principles to an independent dispute resolution mechanism, the BBB EU SAFE HARBOR, operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit www.bbb.org/us/safe-harbor-complaints for more information and to file a complaint.

SITE complies with the US-EU Safe Harbor Framework as set forth by the US Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries. SITE has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. If there is any conflict between the policies in this privacy policy and the Safe Harbor Privacy Principles, the Safe Harbor Privacy Principles shall govern. To learn more about the Safe Harbor program, and to view our certification page, please visit http://www.export.gov/safeharbor/.

In compliance with the US-EU Safe Harbor Principles, SITE commits to resolve complaints about your privacy and our collection or use of your personal information. European Union citizens with inquiries or complaints regarding this privacy policy should first contact SITE at customerservice@usaevents.com. SITE has further committed to refer unresolved privacy complaints under the US-EU Safe Harbor Principles to an independent dispute resolution mechanism, the BBB EU SAFE HARBOR, operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit www.bbb.org/us/safe-harbor-complaints for more information and to file a complaint.